In April 2015, I was the technical project manager of six software teams all working on one gigantic project. It was the biggest challenge the company had ever taken on. The goal: create and stand up a transaction account product for small and medium business so that we could apply for an unrestricted bank license.
We were 12 months in and were about to finish the project bang on the week we’d estimated, when the inevitable happened: we received a new raft of requirements that would add at least another 3 months of work. The extra work wasn’t glamorous; it was mostly security enhancements, disaster recovery preparation, and a complicated behind-the-scenes tweak of the product that added little benefit for users but was a requirement from a regulatory point of view.
Understandably, morale took a hit, but we needed to keep the pace up or we’d risk missing the deadline we’d been set for acquiring our license. After an interesting discussion with my father-in-law about the project, I found a new perspective on where we were at, and it prompted me to write the internal blog below to help motivate the team towards our final goal. Continue reading
